Organizational Development
Publications
“The Facilitator Excellence Handbook: Helping People Work Creatively and Productively Together” by Fran Rees Jossey-Bass/Pfeiffer, 1998
Organizational Development: The Facilitator Excellence Handbook - Helping People Work Creatively and Productively Together
This book offers comprehensive guidance on group process and participant dynamics. It includes skill building for facilitation including decision making and conflict management.